Trouble signing in to your Dante ID
Dante ID has no password — we email you a short code instead. If the code does not arrive, use the “I have not received a code” button on the sign-in page and someone will get in touch.
Dante ID does not use passwords. When you sign in we email a short code to the address on your account, and you enter that code to get in.
If the code does not arrive, check your spam folder. Codes expire after a few minutes, so ask for a new one if you have been waiting a while.
Still nothing? The account may be under a different address — a partner’s, or the one used when the kit was bought as a gift. Look in any inbox for a “Welcome to Dante” email; whichever address received it is the account.
If you have an issue signing in to your account, click the “I have not received a code” button on the sign-in page and someone will reach out to you.